Using Social Psychology to Motivate Contributions to Online Communities

Clab
FieldValue
Title

Using Social Psychology to Motivate Contributions to Online Communities

Authors

Gerard Beenen, Kimberly Ling, Xiaoqing Wang, Klarissa Chang, Dan Frankowski, Paul Resnick, Robert E. Kraut

Urlhttp://www.si.umich.edu/~presnick/papers/cscw04/cscw2004preprint.pdf
Abstract

Under-contribution is a problem for many online communities. Social psychology theories of social loafing and goal-setting can lead to mid-level design goals to address this problem. We tested design principles derived from these theories in four field experiments involving members of an online movie recommender community. In each of the experiments participated were given different explanations for the value of their contributions. As predicted by theory, individuals contributed when they were reminded of their uniqueness and when they were given specific and challenging goals. However, other predictions were disconfirmed. For example, in one experiment, participants given group goals contributed more than those given individual goals. The article ends with suggestions and challenges for mining design implications from social science theories.

Appears In

Proceedings of ACM CSCW 2004 Conference on Computer Supported Cooperative Work

Location

New York, NY

Publisher

ACM

Publication date

2004

Pages

212-221

Date added

01.28.06